Hotline for psycho-social support

Sharna Fernandez, MEC for Social Development

Completing secondary education, commonly referred to as high school, is a rite of passage. It involves a significant change of status in society. Passing matric is an important stepping-stone, for what future lies ahead for many adolescents.

For most young learners, this means exams, after which they will choose a career path which will set the pace for their future.

In the face of a disappointing outcome, it can be difficult for both learners and parents to know the best way forward.

It is in this regard, that we wish to alert all learners and parents of the services that the Department of Social Development (DSD) offers.

Trauma takes various forms and shapes. It is largely out of an individual’s control when it takes place. There is no doubt, that one’s disappointment around their matric results, may trigger trauma.

Trauma is the response to a deeply distressing or disturbing event that overwhelms an individual’s ability to cope, causes feelings of helplessness, diminishes their sense of self and their ability to feel the full range of emotions and experiences. It does not discriminate and it is pervasive throughout the world.

DSD has trained professionals, who are more than willing to assist those who require psycho-social support during what may be a very difficult time.

The public can access our services by visiting any of our regional or local offices closest to them, or by contacting
the DSD hotline on 0800 220 250.